How long does it take to complete the online application?
An online application takes approximately 10 minutes to complete.
How long before I get a response regarding the status of my application?
You will usually receive a response from one of our locations the same business day. However, please know that response times may vary based on our office’s application volume and submission time.
How do I find out about the status of my application if I haven't heard anything?
If you applied online and haven’t heard anything, please call the branch where you applied to request the status of your application. Your local branch will be able to answer any questions you may have about the application process and the status of your application.
Is proof of income required to obtain a loan?
Yes, proof of income is required.
What type of identification is required to obtain a loan?
A valid North Carolina issued driver’s license or photo ID and proof of a social security card are required to obtain a loan with Capitol Credit Company.
If I choose to pay off my loan early, do I have to pay interest on the whole length of the loan?
There is no prepayment penalty. You will only pay interest for the length of time the loan is open.
I cannot find my account number, how can I obtain it?
Your local branch will be able to provide that information to you.
